> For the complete documentation index, see [llms.txt](https://help.remoteyon.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.remoteyon.com/windows-help/remote-support.md).

# Remote Support

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<summary>I don't have TeamViewer</summary>

Happens sometimes if the client didn't automatically get the TeamViewer Host installed. In that case, point them to download and install TeamViewer ***QuickSupport*** here for a quick fix:

* [English](https://www.teamviewer.com/en-us/solutions/use-cases/quicksupport/)
* [German](https://www.teamviewer.com/de/solutions/use-cases/quicksupport/)

</details>

<details>

<summary>Microsoft's Quick Assist App [German: Schnellhilfe]</summary>

You can direct users to the Microsoft store to install the latest version if it's not already pre-installed:&#x20;

<https://www.microsoft.com/store/productId/9P7BP5VNWKX5?ocid=pdpshare>

</details>